F & R Manufacturing

P.O. Box 569 Pleasant Hill, Oregon 97455

Phone: (800) 355-1250 (Fax) (888) 861-2361

Standard Policies


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Office Location and Contacts:

F & R Manufacturing
P.O. Box 569
Pleasant Hill, Oregon 97455
 
Orders: (800) 355-1250
FAX: (888) 861-2361
 
Local: (541) 895-4183
FAX: (541) 895-4186
 
Email: sales@pro-tec-toproducts.com


Broke Down ???????

Don't let this happen to you!!

Standard Policies

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  1. Minimum Order: Our product is sold in full case quantity only.
  2. F.O.B Points: Creswell , Oregon
  3. Samples & POS materials: We do have some open stock for samples to show your customers. Samples defined as; product used to show color and wall thickness to customers to increase sales. We have a variety of banners, counter mats and product displays. Call us for what is in stock.
  4. Shipping: We strive to stay 100% in stock. We currently ship out the same day if order is received prior to 1 p.m. Pacific Standard Time. We currently pay UPS & FedEx Ground or LTL shipments. One exception to the above are shipments light duty or sleeve not exceeding $200.00. These are sent only as prepaid & add or freight collect.
  5. Expedited shipping : If you or your customer needs quick delivery, we require your shipping method and your account number to ship freight collect. (i.e. Red label UPS or FedEx Express, etc.)
  6. Purchase Orders: We require a PO for all Orders. They must be faxed or transmitted electronically. Our fax number is (888) 861-2361 or (541) 895-4186.
  7. Return Policy: We charge a 20% restocking fee and the return needs to be pre-authorized. All items must be returned in original box and unused. Incomplete boxes may not be returned. NO returns after 30 days.
  8. Stocking Distributor: A Distributor that stocks a minimum of 5 sizes of Heavy Duty PRO-TEC-TO-WRAP©.
  9. Volume Price Discount: Available for United States Stocking Distributors only. On orders with your wholesale price of $500.00 or more you receive an additional 2.5% off net; or on orders with your wholesale price of $1000.00 or more you receive an additional 5.0% off net.
  10. Non-Stocked or Custom Items: Colors, Sizes, Reverse cut, Pre-cut pieces, Product specifications different than catalog items; please contact us for a quote.
  11. Terms: Net 30 days. 1 ½ % per month on accounts over 30 days.
  12. Contact Names: Randy Gardner, Inside Sales/Shipping, Terry Reedy, Inside Sales/Accounting
  13. Emergency calls: Anything needing immediate attention after 4:30 p.m. until 8 a.m. PST on weekdays or any time on week ends, please call (541) 915-1530. If situation does not require immediate remedy please call (800) 355-1250 and leave voice message in general mail box. Voice mail is check daily and calls returned.

 

 

 
  Some of our Applications at Work !!  
   
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