Minimum Order: Our product is sold in full case quantity only.
F.O.B Points: Creswell , Oregon
Samples & POS materials: We do have some open stock for samples to show your customers. Samples defined as; product used to show color and wall thickness to customers to increase sales. We have a variety of banners, counter mats and product displays. Call us for what is in stock.
Shipping: We strive to stay 100% in stock. We currently ship out the same day if order is received prior to 1 p.m. Pacific Standard Time. We currently pay UPS & FedEx Ground or LTL shipments. One exception to the above are shipments light duty or sleeve not exceeding $200.00. These are sent only as prepaid & add or freight collect.
Expedited shipping : If you or your customer needs quick delivery, we require your shipping method and your account number to ship freight collect. (i.e. Red label UPS or FedEx Express, etc.)
Purchase Orders: We require a PO for all Orders. They must be faxed or transmitted electronically. Our fax number is (888) 861-2361 or (541) 895-4186.
Return Policy: We charge a 20% restocking fee and the return needs to be pre-authorized. All items must be returned in original box and unused. Incomplete boxes may not be returned. NO returns after 30 days.
Volume Price Discount: Available for United States Stocking Distributors only. On orders with your wholesale price of $500.00 or more you receive an additional 2.5% off net; or on orders with your wholesale price of $1000.00 or more you receive an additional 5.0% off net.
Non-Stocked or Custom Items: Colors, Sizes, Reverse cut, Pre-cut pieces, Product specifications different than catalog items; please contact us for a quote.
Terms: Net 30 days. 1 ½ % per month on accounts over 30 days.
Contact Names: Randy Gardner, Inside Sales/Shipping, Terry Reedy, Inside Sales/Accounting
Emergency calls: Anything needing immediate attention after 4:30 p.m. until 8 a.m. PST on weekdays or any time on week ends, please call (541) 915-1530. If situation does not require immediate remedy please call (800) 355-1250 and leave voice message in general mail box. Voice mail is check daily and calls returned.